First-reply scripts for the clinic team
Chapter 03
Sent from your treatment page, already written
Patient: Hello, I am reading your dental implants page and would like a quote. My country: ___
Your first reply: three questions in one message
Your team: Hello [name], thank you for writing to [Clinic]. I am [coordinator] and I will look after you. To prepare your plan, please tell me: 1. Which treatment you want, and what bothers you most 2. Roughly when you could travel 3. A photo (or X-ray), so the doctor can check Then you get a written plan with the price and days.
Save as quick replies. Send within minutes. Ask all three questions at once.
